Resident Satisfaction Survey

As part of our customer service policy and our ongoing commitment to continuous improvement, we would be grateful if you could complete this survey for works carried out on your property.

Totally DissatisfiedQuite DissatisfiedNeither Satisfied or DissatisfiedQuite SatisfiedTotally Satisfied
How satisfied are you with the communication from Foster Property Maintenance?
How satisfied are you with politeness / attitude of our staff?
How satisfied are you with our standard of workmanship?
Were appointments made kept by us?
Were FPM operatives/contractors easily identified i.e.ID Cards/ Branded Clothing/Van livery?
Were work areas left clean and tidy at the end of each day?
Did the operative and support staff work safely in regard to COVID-19?
How happy are you with the level of service and the overall work which has been completed?
On a scale of 1-10 (1 being totally dissatisfied and 10 being totally satisfied)